We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of themall24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.94 out of 5 based on 34 customer ratings
34 reviews
100% of buyers enjoyed this product!
5 stars
( 32 )
4 stars
( 2 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
A***m –
Great product, all functions working.
Rated 5 out of 5
N***s –
Perfect!
Rated 4 out of 5
R***n –
42% IGST is to much sir.. colour in demo is brown but in real it looks blackish.. other than these two issue I like the product..
Rated 5 out of 5
R***a –
Very beautiful, like the announcement, the store recommend to everyone.
Rated 5 out of 5
P***a –
Very satisfied! Good product, delivery was quite fast! Thank You!
Rated 5 out of 5
B***o –
Shipping-14 days! Came before the calculation time. On the hand look chic-large, heavy. Excellent bracelet-does not pinch the skin of the hand and does not tear the hair. There is an instruction on the Russian, but the settings are intuitive. You can take!
Rated 5 out of 5
C***a –
Excellent, beautiful, rugged and sophisticated.
Rated 5 out of 5
Customer –
Wonderful watch and certainly for this money. Delivered quickly and undamaged received.
Rated 5 out of 5
E***v –
Delivery to yekaterinburg, 15 days. The appearance of the watch liked. There are small imperfections, but this is visible only with a very careful inspection. There are no complaints to the dial and strap. The clock is heavy, who is not used to this weight will be very surprised. There is instruction in different languages, including russian. On the accuracy of the course i will add a review some time later. In general, i am glad to acquire.
Rated 5 out of 5
A***d –
Très joli modèle
Rated 5 out of 5
R***e –
Exactly as shown in store ad. Prompt delivery. Comes across as a quality product. Highly recommend it.
Rated 5 out of 5
S***v –
There is a manual on the Russian
Rated 5 out of 5
A***s –
Excellent clock for its price. Nice sitting on the hand. Heavy.
Rated 5 out of 5
A***l –
the product is really good , but am not happy with the packaging, it didn’t came with a protective case. also i was supposed to pay custom duty of rs.896/- which is not mentioned by the store
Rated 5 out of 5
C***z –
Perfect excellent product i love recommend 5 stars
Rated 5 out of 5
D***s –
Good store well packaged… As ad delivery before the deadline all OK
Rated 5 out of 5
A***v –
Awesome watch. Very heavy. All buttons are functional. No fake. Unfortunately come not in a box but just in a long bag. Look very cool. Take unequivocally. Took in color brown. with the store they did not communicate
Rated 5 out of 5
B***r –
Very very very beautiful
Rated 4 out of 5
A***f –
The watch is beautiful as in the site and the shipment is not delayed
Rated 5 out of 5
V***o –
Very top, beautiful watch, all perfect
Rated 5 out of 5
E***o –
Wonderful, very worth, price very good compared to other watches here Brasil, great quality
Rated 5 out of 5
M***z –
Very nice exact
Rated 5 out of 5
L***o –
Good afternoon, appreciated customer service staff; Today I received my order in my hands, I am very happy for the speed of shipping, for the communication and quality of packaging of the order without a doubt an excellent store and with this experience I will continue shopping with you and AliExpress. Thank you very much I leave my 5 star rating on your Seller page. Thank you. My best regards . Leonidas Centeno Castro.
Rated 5 out of 5
E***n –
Watch i liked!!! Such not small, the bracelet is excellent, easy to adjustable. With the buttons i figured out myself, it was not much work. The dial is glazed, not plastic.☝️ Means lamb settings arrows are clear to everyone, pull to click twist, squeeze back. Left top-backlight and all. Left bottom-transition between the settings positions hour, min, sec, date, day of the week. Right bottom-input to the settings of the functions, when pressed starts flashing the selected position, how to select the position read above the right top-setting time, date as well as output date and month in the electronic dial of the clock, when pressed and held. Good luck to all!!! Thank you
Rated 5 out of 5
I***n –
Watch is just a bomb! I’m happy. Many thanks to the store for the excellent work done. That rare case when the goods in life are better than in the photo. The only complaints-the packaging should be more reliable and no instructions at all, even in english. Seller recommend five stars unequivocally.
Rated 5 out of 5
C***r –
Super Watch! Looks fantastic and works very well. Arrived very quickly.
Rated 5 out of 5
L***r –
Very fast delievery just arrived in 15days.The watch is super cool and mechanisms are working perfect.Thanks Aliexpress! Worth for Money…….
Rated 5 out of 5
S***a –
Good watches. For this money you can take. The bracelet is adjustable to different size. There is a backlight, an instruction in the Russian language, which is not very important.
Rated 5 out of 5
G***a –
super polecam
Rated 5 out of 5
M***r –
I ‘ve been shopping for 3 years. First came in a week. Nice watch, when I play my hand alone, the buttons next to the watch are working. The adjustment buttons are very precise.
A***m –
Great product, all functions working.
N***s –
Perfect!
R***n –
42% IGST is to much sir.. colour in demo is brown but in real it looks blackish.. other than these two issue I like the product..
R***a –
Very beautiful, like the announcement, the store recommend to everyone.
P***a –
Very satisfied! Good product, delivery was quite fast! Thank You!
B***o –
Shipping-14 days! Came before the calculation time. On the hand look chic-large, heavy. Excellent bracelet-does not pinch the skin of the hand and does not tear the hair. There is an instruction on the Russian, but the settings are intuitive. You can take!
C***a –
Excellent, beautiful, rugged and sophisticated.
Customer –
Wonderful watch and certainly for this money. Delivered quickly and undamaged received.
E***v –
Delivery to yekaterinburg, 15 days. The appearance of the watch liked. There are small imperfections, but this is visible only with a very careful inspection. There are no complaints to the dial and strap. The clock is heavy, who is not used to this weight will be very surprised. There is instruction in different languages, including russian. On the accuracy of the course i will add a review some time later. In general, i am glad to acquire.
A***d –
Très joli modèle
R***e –
Exactly as shown in store ad. Prompt delivery. Comes across as a quality product. Highly recommend it.
S***v –
There is a manual on the Russian
A***s –
Excellent clock for its price. Nice sitting on the hand. Heavy.
A***l –
the product is really good , but am not happy with the packaging, it didn’t came with a protective case. also i was supposed to pay custom duty of rs.896/- which is not mentioned by the store
C***z –
Perfect excellent product i love recommend 5 stars
D***s –
Good store well packaged… As ad delivery before the deadline all OK
A***v –
Awesome watch. Very heavy. All buttons are functional. No fake. Unfortunately come not in a box but just in a long bag. Look very cool. Take unequivocally. Took in color brown. with the store they did not communicate
B***r –
Very very very beautiful
A***f –
The watch is beautiful as in the site and the shipment is not delayed
V***o –
Very top, beautiful watch, all perfect
E***o –
Wonderful, very worth, price very good compared to other watches here Brasil, great quality
M***z –
Very nice exact
L***o –
Good afternoon, appreciated customer service staff; Today I received my order in my hands, I am very happy for the speed of shipping, for the communication and quality of packaging of the order without a doubt an excellent store and with this experience I will continue shopping with you and AliExpress. Thank you very much I leave my 5 star rating on your Seller page. Thank you. My best regards . Leonidas Centeno Castro.
E***n –
Watch i liked!!! Such not small, the bracelet is excellent, easy to adjustable. With the buttons i figured out myself, it was not much work. The dial is glazed, not plastic.☝️ Means lamb settings arrows are clear to everyone, pull to click twist, squeeze back. Left top-backlight and all. Left bottom-transition between the settings positions hour, min, sec, date, day of the week. Right bottom-input to the settings of the functions, when pressed starts flashing the selected position, how to select the position read above the right top-setting time, date as well as output date and month in the electronic dial of the clock, when pressed and held. Good luck to all!!! Thank you
I***n –
Watch is just a bomb! I’m happy. Many thanks to the store for the excellent work done. That rare case when the goods in life are better than in the photo. The only complaints-the packaging should be more reliable and no instructions at all, even in english. Seller recommend five stars unequivocally.
C***r –
Super Watch! Looks fantastic and works very well. Arrived very quickly.
L***r –
Very fast delievery just arrived in 15days.The watch is super cool and mechanisms are working perfect.Thanks Aliexpress! Worth for Money…….
S***a –
Good watches. For this money you can take. The bracelet is adjustable to different size. There is a backlight, an instruction in the Russian language, which is not very important.
G***a –
super polecam
M***r –
I ‘ve been shopping for 3 years. First came in a week. Nice watch, when I play my hand alone, the buttons next to the watch are working. The adjustment buttons are very precise.
V***y –
To moscow two weeks
B***r –
Product Top 10 delivery before schedule
G***h –
Price contrast Okey
E***o –
It’s very good.