We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of themall24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.93 out of 5 based on 30 customer ratings
30 reviews
100% of buyers enjoyed this product!
5 stars
( 28 )
4 stars
( 2 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
Very beautiful like more perfect
Rated 5 out of 5
Customer –
Came for 13 days before nizhny novgorod, came in a branded transparent case, wrapped in a navel, the hours of their money is worth, all dials work, the top (share of seconds) lower (seconds) left (minutes) The store sent immediately, the track number was tracked, the seller did not communicate I advise the seller and the clock)
Rated 5 out of 5
K***k –
Watch super for such money
Rated 5 out of 5
A***n –
The watch is decent, look very decent, the quality is excellent, the chronograph works.
Rated 5 out of 5
H***a –
Perfect
Rated 5 out of 5
Customer –
Very satisfied, the way I expected, Super point, just loved
Rated 5 out of 5
A***n –
The track was tracked, i will add feedback after a week of use.
Rated 5 out of 5
A***k –
Thank you very much! Watch super!!!
Rated 5 out of 5
A***v –
Good chimes. They look expensive. Stopwatch and calendar work. No jambs
Rated 5 out of 5
F***e –
Thank you supplier… 5 stars
Rated 5 out of 5
R***a –
Excellent store. Arrived very fast. Thank You
Rated 5 out of 5
P***k –
is great
Rated 4 out of 5
N***r –
It is okay. Just have Curren on the watch but Quartz written on the pack. This has me confused which product I am buying
Rated 5 out of 5
A***s –
Excellent quality watch I recommend worth buying, all hands work and personally is very cute.
Rated 5 out of 5
I***v –
Look solid. Rather large. larger than wanted. The number and stopwatch works as it should. the strap will quickly crack.
Rated 4 out of 5
S***o –
Packed well in puffy. The watch is large, large dial. Strap skin, time adjusted, and as a date, i do not know, small arrows do not move. I did not communicate with the store.
Rated 5 out of 5
A***X –
Hours are excellent, their money is worth. In primorye came in less than a month. Prodovets recommend!
Rated 5 out of 5
Customer –
For such a price look dignified! The dial works completely! Purchase satisfied! Came two weeks before yekaterinburg.
Rated 5 out of 5
T***s –
Great product, beautiful
Rated 5 out of 5
G***n –
Շատ արագ առաքում,16 օրում ժամացույցը հասել է Գյումրի,շատ գոհ ենք
Rated 5 out of 5
E***z –
Arrived faster than agreed, excellent product.
Rated 5 out of 5
A***i –
Thank you fast delivery
Rated 5 out of 5
H***r –
Very beautiful buy without fear, very good buy!!
Rated 5 out of 5
S***v –
The product is of good quality, corresponds to the description. Track tracked. Came wrapped in a puffy, without damage. On the hand, the watch looks solid, expensive. All functionality works. Time is accurate. The belt, however, pumped in quality: despite all its visual quality, on the creases almost immediately began to peel off the paint. Belt-consumables, if necessary, will be replaced. The watch court really liked. I recommend the product to buy.
Rated 5 out of 5
G***s –
Simply ball show
Rated 5 out of 5
I***v –
Torsion chimes! Quality is super. Came for two weeks before the krasnodar territory. Seller thanks!
Rated 5 out of 5
D***v –
Exactly 14 days from the moment of order in the astrakhan region. Stopwatch works, strap wide, watch pleased! Personally i recommend!!!
Rated 5 out of 5
D***h –
I order here a third watch, everything is fine, though the last went a month and a half, the first two parcels came in 16 days, i recommend the store.
Rated 5 out of 5
M***s –
Very nice, good quality, i arrive fast to colombia
Rated 5 out of 5
R***L –
Very good quality, good packed in carton box and fast delivery. Thanks
Customer –
Very beautiful like more perfect
Customer –
Came for 13 days before nizhny novgorod, came in a branded transparent case, wrapped in a navel, the hours of their money is worth, all dials work, the top (share of seconds) lower (seconds) left (minutes) The store sent immediately, the track number was tracked, the seller did not communicate I advise the seller and the clock)
K***k –
Watch super for such money
A***n –
The watch is decent, look very decent, the quality is excellent, the chronograph works.
H***a –
Perfect
Customer –
Very satisfied, the way I expected, Super point, just loved
A***n –
The track was tracked, i will add feedback after a week of use.
A***k –
Thank you very much! Watch super!!!
A***v –
Good chimes. They look expensive. Stopwatch and calendar work. No jambs
F***e –
Thank you supplier… 5 stars
R***a –
Excellent store. Arrived very fast. Thank You
P***k –
is great
N***r –
It is okay. Just have Curren on the watch but Quartz written on the pack. This has me confused which product I am buying
A***s –
Excellent quality watch I recommend worth buying, all hands work and personally is very cute.
I***v –
Look solid. Rather large. larger than wanted. The number and stopwatch works as it should. the strap will quickly crack.
S***o –
Packed well in puffy. The watch is large, large dial. Strap skin, time adjusted, and as a date, i do not know, small arrows do not move. I did not communicate with the store.
A***X –
Hours are excellent, their money is worth. In primorye came in less than a month. Prodovets recommend!
Customer –
For such a price look dignified! The dial works completely! Purchase satisfied! Came two weeks before yekaterinburg.
T***s –
Great product, beautiful
G***n –
Շատ արագ առաքում,16 օրում ժամացույցը հասել է Գյումրի,շատ գոհ ենք
E***z –
Arrived faster than agreed, excellent product.
A***i –
Thank you fast delivery
H***r –
Very beautiful buy without fear, very good buy!!
S***v –
The product is of good quality, corresponds to the description. Track tracked. Came wrapped in a puffy, without damage. On the hand, the watch looks solid, expensive. All functionality works. Time is accurate. The belt, however, pumped in quality: despite all its visual quality, on the creases almost immediately began to peel off the paint. Belt-consumables, if necessary, will be replaced. The watch court really liked. I recommend the product to buy.
G***s –
Simply ball show
I***v –
Torsion chimes! Quality is super. Came for two weeks before the krasnodar territory. Seller thanks!
D***v –
Exactly 14 days from the moment of order in the astrakhan region. Stopwatch works, strap wide, watch pleased! Personally i recommend!!!
D***h –
I order here a third watch, everything is fine, though the last went a month and a half, the first two parcels came in 16 days, i recommend the store.
M***s –
Very nice, good quality, i arrive fast to colombia
R***L –
Very good quality, good packed in carton box and fast delivery. Thanks